HOW IT WORKS

Want to cut

your food bill?

Here's how

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                                               Come on the journey with us 

                                                    Un-Supermarket

Pay farmers fairly by buying direct and purchasing as a group. Low food miles, no packaging, reduce food waste and you join a food community making a difference and good choices so helping reduce our carbon footprint.

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A Food Hub is run by someone in your community known as a Hubster. Located at a house, local community centre/group, a fundraiser for scouts or school.

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We are a Social Enterprise Business so it is self-sustaining and not requiring Grants like not-for-profit. Hubsters who run the Food Hub do not pay fees to run a Food Hub  - as required in a franchise or marketing pyramid scheme. It is simply a community group incentivised at all levels to help change how the food system currently is working. The group is a flat organisation so the true Food Warrior is the Hubster in their community.

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We pay farmers fairly and then profits are channelled back into lowering prices for members.

It's that simple.

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Below are detail on Joining a Hub, Running a Hub, Why Box Divvy, and How the Ordering System Works.

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Join a Box Divvy near you.

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Save up to 40% on your grocery shopping. How? You buy as a group through your Box Divvy Food Hub directly from farmers and Australian wholesalers using an easy & smart App. It means it's fresh. Let's face it. It means you reduce shopping trips, impulse buying, takeaways and so you cut your total food bill in half. Order online and pay online. Pick up from Box Divvy Food Hub or some Hubs offer home delivery for a small fee. 

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Run a Box Divvy

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Fit working from home into your lifestyle. This is a smart and easy to run coop using an App that does everything to manage your Hub for you. Box Divvy provide training, coaching and ongoing support. It costs nothing to start a Box Divvy Food Hub but passion and a few basic requirements.  See Run a Hub for more details. 

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Why Box Divvy?

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The goal: to cut your food bill, without compromising on the quality, freshness and variety of food. With minimal effort, minimal packaging and food miles, and still paying farmers and suppliers a fair price for their produce. 

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We want the community to own the food system.

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    * No Food Waste

    * Reduced packaging 

    * No storage

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Western Sydney Diabetes Alliance

Box Divvy have been a member of the Western Sydney Diabetes Alliance for over 2 years.  The Alliance’s goal is to fight Diabetes Type 2, one of the fast-growing diseases that now affects nearly 1 in 5 Sydney-siders.  Diabetes Type 2 is largely a lifestyle disease, caused by poor diet and lack of exercise. For more information see Western Sydney Diabetes

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In order to make a change to people’s consumption habits, we need to tick 3 boxes:

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1.    Make fresh food more easily available.  Over the past few decades, many grocery stores have closed, and instead we’re seeing fast food outlets popping up all over Sydney.  Box Divvy Hubs can start anywhere: in people’s garages and carports, in community and neighbourhood centres, and church halls and community gardens.  

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2.    Reduce the cost.  Research suggests that if you cut the cost of fruit and vegetables by 35%, consumption will leap by 25%.  We can’t think of a more effective way to get people to eat more fresh and less processed food.

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3.    Help turn all this great fresh food into healthy, tasty meals.  Your Hubster and local food bloggers will help you to do this.

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ORDERING SYSTEM:

The system is easy. You share boxes of fruit, vegetables and groceries with your Hub members & pay online. 

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It’s an opt out system meaning when you don't  want an order you cancel it. You need a credit or debit card to join with Visa or Mastercard on it. We don't take Amex or Maestro. There is no joining fee.

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HOW DO I ORDER?

Join a Hub. Receive a Welcome email with a User Guide.

Ordering has a 4 day order cycle.

There are two parts to ordering.

• Starting Order and

• Splits (Box Sharing)

STARTING ORDER (Must have)

If you don’t wish to login just take Starting Order as is. Typically $20-$25 but each Hub is different.

Starting Order 8-10 items. You can take up to 3 things out. Amount you get is based on your household size.  

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SPLITS (box sharing) OPT IN. Suggest 1 or 2 boxes to share or join other member suggestions.

• Fruit Veg comes weekly - You work together as a group divvy the box online, then when box sold goes into your order.

• You can suspend orders when not wanted but you're expected to order weekly or at least fortnightly.

• Bread comes weekly min order for whole group $30.

• Groceries – ORDER THIS WEEK GET NEXT WEEK but you get what you want, freshly roasted nuts on order, packed dried fruit etc on order. In order to make this fresh ORDER this week and Delivery Following week.  Group must reach $75 to get order through. This way we have have no food waste.

When are cards charged?

At cutoff 9pm. If card declines an auto email warns you reprocessing midday next day (day before Hub day). Declines second time another auto email but the third attempt you will be charged a $5 admin fee.

You must pay before pick up day.

Orders go to farmers they are paid. The day after ie two days after cut-off boxes arrive at Hub. Hubster pack your bag (you drop off bags and containers). Then you pick up from them. Some Hubsters do home delivery if nearby for $7 You’d need to ask Hubster.

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Communication

Your Hubster runs your Box Divvy Food Hub. You as a member communicate with your Hubster directly. Any issues should be courteously addressed to your Hubster within 24 hours of delivery day and present a photo of the issue.

Hubsters will give extras the following week to make up or may apply for a credit request.  

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Should there be any issues that you believe have been left unresolved by your Hubster or other issue you wish to draw to the Box Divvy Team then please do contact us.

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