Box Divvy
RUN A BOX DIVVY FOOD HUB
We're a Social Enterprise with the aim to change the food system.
If you're a passionate foodie then come on the journey - 15,000 families are currently with us and supporting Australian farmers and food wholesalers.
Start a Food Hub and earn some income whilst building a food community. You'll be offering your neighbours a service where they can save whilst really supporting our farmers. Seasonally around 40-60%, especially the greens (depending on growing season), are local to Sydney, Melbourne, Canberra, and some inter-state produce seasonally. We know many of our farmers, and by local they are within 200km of Sydney, Melbourne and Canberra. We tell the stories about our farmers so check out your Hubs' Facebook page.
How we work with farmers? Learn more about this here.
Box Divvy are Food Hubs with a difference because there are unlike the traditional co-ops: No market runs, collecting cash, working out how to divide the produce.
To Run a Box Divvy Hub you do need good communication skills, be on social media, have the time to do it (1 day a week), and passionate about changing the food system.
It is expected that you have tried Box Divvy as a member, if you are near one. It's also an expectation that you too participate in purchasing your fresh food and groceries from Box Divvy as a Hubster. How can you promote, get excited, and share your passion if it's something you are not a part of?
STEP 1 You apply to RUN A HUB and are then one of the team will chat with you on the phone. You will be asked to join a Hub to experience the App and ordering system, but if you live outside our Hub range then chat to us about this.
Once you are approved to Run a Hub then the Hub is set up. Box Divvy provide you full training and ongoing support. You are given marketing material, a Facebook page, you promote your Hub to your neighbours and community. Members join and when you have 12 people registered we open the Hub. You might need to spend some money on shelves and tables - the team will advise you.
STEP 2 You prepare the packing area. The produce and groceries, which members have selected and paid for, are delivered to you.
You will pack the orders on packing day, same day as delivery.
STEP 3 Hub Opens when you have 15 families at least and then over time build to max of 55 families. You are given training via Zoom how to manage Hub members and the ordering App.
Members get a Welcome email with User Guide, you are copied on this email, - you then MUST phone and speak to them and check they have email and know how it works.
The member downloads the App.
STEP 4 When orders are published each week your Hub have 3 days to order. You set up Star Products at the opening, your are trained on this, and manage this. When Hub Order closes you have a packing guide to download.
STEP 5 Produce and groceries are delivered on Hub day. You pack and members pick up from you same day. No storage, no repacking, no cutting. You check all orders have been picked up.
STEP 6 You provide members with guidelines on when and how to communicate with you ie: your availablility if a product issue or other.
STEP 7 Build your food community. Post 3 times at least a week on your Box Divvy Facebook page which Box Divvy provide together with information in a newsletter. Encourage your members to follow you and comment on this page. To share their recipes and cooking.
STEP 8 Have 1 or more trained replacement Hubsters, whom you pay, when you are sick or away. Ask the Hubster Coach about this. It could be a member.
Hubs are open 50 weeks a year. We and you only close the 2 week period of Christmas.
Is Running a Hub for you?
If you say yes to the following then we'd love to hear from you.
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Have you a covered space (carport/garage etc) ?
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Have you 4-6 hours a week?
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Have you a printer?
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Are you a customer-facing communicator?
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Do you have a passion for healthy food and Australian farmers?
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Do you want to help your community save 30% on fruit and veg?
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Are you a good communicator and can use Facebook?
Register your interest on Application button at top of the page and we'll get back for a chat and more information. Make yourself available when the team contact you please. If you change your mind then please let us know.